A Quick Note for You: v89 never sells your personal data. Information is used solely to improve our services and maintain security.
V89 (https://v89.click) is a well-known online gaming platform in Bangladesh. We believe our members have the right to know how their information is handled — and this Privacy Policy is part of that commitment.
This Privacy Policy applies to all services on the v89 platform — including the mobile app, website, and any related digital services. By creating an account or using our services on v89, you agree to this Privacy Policy.
V89 is committed to maintaining the highest standards of data protection. We follow international data protection regulations and regularly review our security practices.
If this policy is updated, members will be notified by email and the updated date will be reflected on this page.
V89 only collects information that is strictly necessary to provide our services. Collecting unnecessary data goes against our policy.
| Data Type |
Example |
Why it's collected |
| Identity Information |
Name, date of birth, gender |
Account Creation & Age Verification |
| Contact Information |
Email, phone number |
Account Security & Support |
| Financial Information |
Mobile Banking Number |
Deposit & Withdrawal Process |
| Identity Documents |
NID, Passport Copy |
KYC Verification & Legal Compliance |
| Device Information |
IP address, browser, OS |
Security & fraud prevention |
| Usage data |
Game history, login times |
Service Improvement & Responsible Gaming |
V89 collects member information through several methods. Each method is transparent and carried out with your knowledge.
Provided Directly: Information you provide directly when filling out the registration form, updating your profile, or completing KYC verification.
Automatically Collected: Your IP address, device information, and usage patterns are automatically collected while you use the platform.
Cookies & tracking: Session and preference data is collected via browser cookies.
Transaction Information: Records of deposits, withdrawals, and gaming activity are stored automatically.
Support Contact: Information you share with us via live chat or email.
V89 uses collected data only for specific and legitimate purposes. Data is never used for unnecessary or unauthorized reasons.
- To create and manage your account and ensure its security.
- To process deposits, withdrawals, and financial transactions.
- To complete age and identity verification (KYC).
- To prevent fraud, money laundering, and illegal activity.
- To provide customer support and technical assistance.
- To personalize and improve your experience on the platform.
- To monitor responsible gaming activity and provide support.
- To fulfill legal obligations and prepare regulatory reports.
- To send you relevant promotions and bonus offers (only with your consent).
v89 never sells your data to third parties or shares it with advertisers.
V89 may share information with third parties only in limited and controlled circumstances. The highest data protection standards are maintained in every case.
Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
KYC Verification Partners: Information may be shared with authorized verification providers for identity validation.
Legal Authorities: Information may be disclosed to relevant authorities under a court order or legal obligation.
Fraud Prevention: Limited information may be shared with fraud detection services.
Not to any advertising companies: v89 never shares your data with third parties for marketing or advertising purposes.
All third-party service providers are bound by strict confidentiality agreements with v89.
V89 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.
Essential cookies: For login sessions and security — disabling these cookies will prevent the service from functioning properly.
Performance cookies: To identify the most visited pages — helping us improve our services.
Preference Cookies: To remember your language preferences and settings.
Disabling Cookies: You can disable cookies through your browser settings, though some features may become limited as a result.
V89 does not retain your data longer than necessary. Specific retention periods are defined for each category of information.
- Active account data: retained for as long as the account remains active.
- Financial transaction records: minimum 5 years (legal requirement).
- KYC documents: 5 years after the last transaction.
- Support contact records: 2 years.
- After account closure: Information required for legal purposes will be retained for a specified period.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
As a v89 member, you have important rights regarding your personal data. To exercise any of these rights, please contact us at support@v89.click.
Right to Access
You may request a copy of the information v89 holds about you at any time.
Right to rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a copy of your data in a standard, portable format.
Right to Restrict Processing
In certain circumstances, you may request that we limit how your data is processed.
Requests related to your rights are typically responded to within 30 business days.
V89 is intended exclusively for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
- Minors are strictly prohibited from registering or using the platform.
- If we become aware that a minor's information has been collected, the account will be immediately closed and the data permanently deleted.
- If parents have any concerns, they can reach us at support@v89.click.
V89 reserves the right to update this Privacy Policy as needed. Members will be notified before any significant changes take effect.
- For significant changes, a notice will be sent to your registered email address.
- The date of the latest update will always be shown at the top of this page.
- Continued use of the service after any changes constitutes acceptance of the updated policy.
- You may request a copy of any previous version of the Privacy Policy.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our Data Protection team.
Data Protection Email
support@v89.click
Live Chat Support
Available 24/7
For General Inquiries FAQ Page View. Privacy-related requests will be responded to within 30 business days.